More ways to communicate
AAC stands for augmentative and alternative communication. Augmentative means adding to speech; alternative means communicating in another way. A person might use AAC alongside speech, at particular times or as their main way of communicating.
AAC can include gestures, facial expressions, writing, pictures and communication books. It can also include apps or devices that speak a message. It is not limited to one piece of technology, and someone may use several approaches together. ASHA’s public guide explains the different forms AAC can take.
Understanding the terms
- Unaided communication uses the body, such as gestures, facial expressions or signing.
- Paper-based communication uses a physical resource, such as photographs, a symbol board or a communication book.
- Electronic communication aids include apps and devices; some produce a spoken message when a person makes a selection.
These are examples, not a list of systems everyone needs. Our AAC service page explains how we explore support around an individual’s existing communication.
Start with the person
There is no single system that suits everyone. The right support needs to take account of the person, how they access communication and the situations in which they want to use it. Assessment and training help people and their communication partners explore those choices. Communication Matters describes this individual approach to AAC systems.
A communication partner is someone who communicates with the person using AAC: a family member, friend, teacher or support worker, for example. Our guide to being a supportive communication partner focuses on those everyday conversations.
A useful first conversation
Before speaking with our team, you might think about:
- How the person already communicates.
- When communication feels comfortable and when it becomes difficult.
- Who they communicate with at home, in education or in the community.
- What they would like to be able to say or do more easily.
These are starting points for a conversation, not a checklist someone needs to pass.
You do not need to choose a device before getting in touch. A brief outline of your question is enough for an initial enquiry; please do not send detailed reports or recordings at this stage.
Explore support
For information about assessment, using an existing system and coaching for the people around you, read about our AAC assessment and support. You can also see an everyday example, read our published fees or contact the team to discuss your questions.